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Privacy Policy

Privacy Policy

Last updated: 21 May 2026

Introduction

This Privacy Policy explains how Qeeper Limited (“we”, “our”, or “us”), trading as Cover Comply, collects, uses, and protects your personal information when you use our website and services.

We are committed to protecting your privacy and handling your data in accordance with applicable UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Company Information

Qeeper Limited is a company registered in England and Wales.

Company number: 13131286
Registered address: Qeeper, Regus, 167 City Road, London, United Kingdom, EC1V 1AW

Qeeper Limited also trades as Cover Comply.

Information We Collect

We may collect and process the following information:

  • Name
  • Email address
  • Phone number
  • Property address
  • Payment and billing information
  • Booking and maintenance request details
  • Communications with our team
  • Website usage information and analytics data

How We Use Your Information

We use your information to:

  • Provide and manage our services
  • Arrange property maintenance appointments
  • Communicate with customers and contractors
  • Process payments and invoices
  • Improve our website and services
  • Respond to enquiries and support requests
  • Prevent fraud and maintain platform security
  • Comply with legal obligations

Sharing Your Information

We may share your information with:

  • Tradespeople and contractors completing booked work
  • Payment providers
  • IT and software service providers
  • Professional advisers where necessary
  • Authorities or regulators if legally required

We do not sell your personal data to third parties.

Data Storage and Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure.

How Long We Keep Your Data

We retain personal data only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Cookies

Our website may use cookies and similar technologies to improve user experience and analyse website traffic.

You can control cookies through your browser settings.

Your Rights

Under UK data protection law, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict or object to processing
  • Request transfer of your data
  • Withdraw consent where applicable

To exercise these rights, please contact us using the details below.

Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

Qeeper Limited
Regus, 167 City Road
London, EC1V 1AW
United Kingdom

Email: [email protected]

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.